dvsAnalytics
dvsAnalytics is a leading provider of data, video, and speech recording and analytics solutions that deliver customer and organizational intelligence to improve workforce performance and enhance the customer experience. Its award-winning technology suite, Encore™, incorporates recording, quality assurance, performance management, and coaching in a unified solution designed to gain insight into customer behavior, identify needs, and discover trends.
For over 25 years, organizations such as communication services, financial services, healthcare, hospitality, publishing and retail, have relied on dvsAnalytics’ solutions to gain a competitive advantage and achieve greater efficiency. High-end functionality at an economical price with rapid implementation sums up why both resellers and customers embrace dvsAnalytics’ products.