Avaya Update

As your trusted partner, SPS is focused on exceeding your expectations and delivering outstanding solutions. We do this by working with Avaya, a market leading manufacturer, to provide you with innovation, quality and solid business value. The best way for Avaya to continue delivering the outstanding products and solutions you expect is to accelerate their financial performance so they can re-invest in their business.
On Friday, December 9, 2011, Avaya reported its 4th quarter and fiscal 2011 year-end financial results, which are now available on the Avaya investor relations website. Simply stated, we believe these are the strongest results Avaya has delivered since going private, reflecting increases in key operational and financial performance – adding up to tangible business momentum and demonstrating a picture of financial health capable of supporting your product and solutions needs.
Beyond financial performance, Avaya also announced its selection as the Official Network Equipment Supplier to the Sochi 2014 Olympics.
Avaya's investments in research and development (R&D) have resulted in significant progress the past two years. Since the beginning of fiscal year 2010, Avaya effectively launched more than 70 new products across every line of business, including:
- Unified Communications: Avaya Flare® Experience, Avaya web.alive™, Avaya Agile Communications Environment (ACE)®
- Small-to-Medium size Enterprises: Avaya IP Office® Release 8.0
- Networking: Avaya Virtualized Enterprise Networking Architecture (VENA), Virtualized Services Platform (VSP)
- Enterprise Call Centre: Avaya Aura Contact Center
- Communications: Avaya one-X® Release 6.1
- Services: Support Advantage
We were also pleased to announce that Frost and Sullivan awarded the Avaya Desktop Video Device (ADVD) as the Frost and Sullivan 2011 New Product Innovation Award winner for Global Desktop Videoconferencing Endpoints.
These results, technology advances and recent company successes confirm our belief that Avaya's business strategy and reorganization efforts are succeeding, and I am confident that we can leverage The Power of We™ to keep this momentum going for you.
As our valued customer, please know that our first priority is to create real business value for you via Avaya technologies and solutions. I assure you, nothing is more important to us than helping you meet your enterprise communications challenges and make the most of your opportunities!