Enterprise Communications as a Service - ECaaS

As you look to further reduce overall costs, a fully integrated private cloud-based solution from SPS is a powerful alternative for your contact center and VoIP applications. Powered by Avaya premises-based technology, your solution is resilient, secure and provides your enterprise with ‘best in class’ solutions.

Asset Management

With a customized user-based monthly rate structure, you can avoid the sizable up-front capital commitment and lower your overall cost of ownership.

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Through an ECaaS hosted solution, SPS engineers leverage the following tools from the Managed Services portfolio to keep your communication solution secure and operating flawlessly:

iCON - VoIP Network Management Platform

iCON provides end-to-end visibility of your entire converged infrastructure and associated VoIP applications.

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Insight Management

Powerful package uniquely designed to help Avaya platform customers track and manage their communications system infrastructure.

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Moves, Adds, and Changes & System Administration

Leverage specialized SPS technical resources for a wide range of MAC work and system administration.

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Software Update and Patch Management

Keeping your telecommunications infrastructure up-to-date is essential to ensure maximum availability, security and performance.

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Advocate Service

No more finger pointing! Let SPS be your single point of contact for third party manufacturers, network service providers and communications infrastructure technical support.

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Telecom Expense Management

Powerful software application that helps you accurately and efficiently manage your telecom budget and expenses.

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Carrier Services

SPS delivers end-to-end network solutions, from basic local and long distance service to integrated and managed data services.

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