what we do
needs assessment
Imagine’s Network Assessment for IP Telephony Solutions is designed to verify that an enterprise data network is capable of supporting Voice over IP applications before installation of any applications. Network Assessment for IP Telephony Solutions is a flexible process, allowing an enterprise to provide the required network assessment data.
Network Assessment for IP Telephony Solutions consists of two distinct phases.
- The first phase – Customer Infrastructure Readiness Survey (CIRS) is focused on providing a high level evaluation of an enterprise’s LAN/WAN infrastructure. It is used to determine if significant issues exist that must be dealt with prior to deploying the newly proposed IP solution.
- Network Analysis/Network Optimization (NANO) is typically the second phase of the process. The NANO takes information gathered from the CIRS, performs problem diagnosis and provides functional requirements for the network to implement an IP telephony solution. A NANO is required when a CIRS indicates that the network as it is configured will not support the proposed IP solution at the desired performance levels.
If a customer chooses to not avail themselves of this offer, they would assume responsibility of all network-related problems with the IP voice installation. This may also cause a higher Time and Material (T&M) rate if assistance is needed, since troubleshooting will be more difficult without the assessment data.